Reference

Terms That Set Your Account Rules

We keep the terms tied to what you actually do on bom777: open an account, confirm your details, move between Aviator, Mahjong Ways, slots, and live tables, and…

Indonesia accountsLocal law appliesDANA, OVO, GoPay, QRISAviator and Mahjong Ways
bom777 Terms That Set Your Account Rules
CONTACT PATHS

Where to Ask About a Clause

If a clause is unclear, we handle it through the same contact paths we use for account changes: live chat, WhatsApp, and email.

Live Chat Use live chat for questions on account steps, clause wording, and access status.
WhatsApp WhatsApp works well when you want a written record for a change request.
Email Email suits longer requests such as correction, deletion, or a record check.
DATA & ACCESS

How We Handle Your Records

We keep the policy linked to account data, cookies, and device trust so the terms you see match the action you are taking.

Data Use

We use your account name, contact email, login history, and support messages to confirm who is asking and which clause applies. That record also helps us process DANA, OVO, GoPay, or QRIS questions without exposing extra details to the wrong thread.

Cookies

Cookies remember session state, language, and whether the device was already trusted. If you clear them or switch browsers, we may ask you to sign in again and repeat the same checks before showing account details.

Device Security

Use one secure device and keep your password private. If a phone, browser, or IP address changes suddenly, we may pause access until you confirm the login through the registered email or WhatsApp number.

Retention

We store account and support records only for the period needed for service, dispute handling, and legal record-keeping. After that period, we archive or remove them according to the rule that applies to the request.

Change Requests

To change a name, email, or phone number, send the request from the account on file and attach any proof we ask for. We will review the request and confirm the result through the same contact path.

Contact for Data

If you want to ask how a record is used or request a correction, contact us through live chat, WhatsApp, or email and quote your account ID. That helps us locate the exact note and respond clearly.

Questions About These Terms

These questions focus on account rules, data use, and how you contact us when something changes. We keep the answers tied to the current page text, so you can check what applies before you open an account or submit a request. If local law changes, the version shown here remains the one that governs the action you take after it appears.

They apply when you open an account, log in, use the lobby, or send a request through the registered contact path. If a local rule changes after you act, the page version shown at that time controls that action.

No. Access depends on local law and is available only where the law permits it. If your location or account status does not meet that rule, we may block or pause access until the issue is resolved.

Device checks help us confirm that the person asking for a change is the same account holder. A new phone, browser, or IP address can trigger an extra step before we show wallet or history data.

Send the request from the registered address if you still have access, or from the latest verified channel if you do not. We may ask for proof, then update the record and confirm the change in writing.

We keep the details needed to answer the case: account ID, contact path, login time, and the message thread. That lets us trace the exact policy point without asking you to repeat the same story.

Open live chat, WhatsApp, or email and paste the section name plus your account ID. We will explain the current wording and tell you which action steps apply to your account.