Reference

Privacy Policy for Your Account

Your account data, device checks, and DANA, OVO, GoPay, and QRIS payment records are handled under this Privacy Policy before you enter the lobby.

Account data useCookie controlsPayment record handlingSupport contact paths

Explore The Lobby Read FAQ

What We Collect and Why

bom777 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy terms help you decide whether to open an account with us. We collect the details you enter during account creation, such as your phone number, login name, password status, and payment account reference when you use DANA, OVO, GoPay, or QRIS. We also read

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basic device signals, including browser type, IP range, session time, and cookie choices, so we can keep your account access consistent across mobile and desktop. We do not sell your personal data. When legal access, account checks, or payment eligibility applies, it depends on local law
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and is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP DESK

Reach Us About Privacy

Privacy questions should reach the team that can check account records, not a general inbox.

ACCOUNT SAFETY

How Your Privacy Is Managed

A useful Privacy Policy should tell you what happens after you share data, not only list legal wording.

Account creation

When you open an account, we store the details needed to recognise your login and contact you about account activity. Password data is handled separately from support notes and payment references.

Payment records

DANA, OVO, GoPay, and QRIS activity is kept as transaction history so wallet checks, account balance questions, and payment matching can be handled without exposing unrelated profile details.

Cookie choices

Cookies help us remember your session, language choice, and device flow between mobile browser and desktop. You can clear cookies in your browser settings, though you may need to log in again.

Device sessions

We record basic session signals such as IP range, browser type, and login time to spot unusual access. If your phone changes network, we may ask for an extra ownership check.

Support records

Chat and email messages are stored so our team can follow the same privacy case without asking you to repeat each detail. Access is limited to staff handling account and safety matters.

Data changes

If your phone number, payment account, or profile detail needs correction, contact us through the account channel. We may ask for a fresh login and matching account detail before updating records.

Privacy Policy Questions Answered

These answers explain how our Privacy Policy works when you create an account, pay through local rails, switch devices, or contact support. If your case involves a specific transaction or login time, send the account detail through our support channel so we can check the record.

We collect the details needed to create and protect your account, including registered phone number, login name, password status, device session data, and payment reference if you use DANA, OVO, GoPay, or QRIS.

We keep payment records to match deposits, check balance questions, support withdrawal checks, and respond to account disputes. These records are tied to your wallet activity and are not used for unrelated public sharing.

Yes. Contact us through live chat or the account email shown in your profile, then provide the registered phone number and the detail to change. We confirm ownership before changing account or payment records.

Cookies remember session status, language preference, and device flow so you do not repeat the same checks on every page. You can clear cookies in your browser, but you may need to sign in again.

We share only the payment details needed to process or verify a transaction through DANA, OVO, GoPay, or QRIS. We do not send unrelated account messages or support chats to payment rails.

We keep account, payment, cookie, and support records for as long as needed for account operation, dispute checks, security monitoring, and legal duties. Eligible records may be corrected or removed where the law allows.

Use live chat from 09:00 to 23:00 WIB or the support email listed inside your account. Include your registered phone number, device type, and the date linked to the privacy concern.

Privacy Policy for Your Account

Reach Us About Privacy

How Your Privacy Is Managed

Account creation

Payment records

Cookie choices

Device sessions

Support records

Data changes

Privacy Policy Questions Answered

01 What personal data do we collect when you open an account?

02 Why do we keep DANA, OVO, GoPay, and QRIS records?

03 Can you ask us to update your account data?

04 How do cookies affect your privacy on mobile and desktop?

05 Do we share your personal data with payment partners?

06 How long do we keep privacy-related records?

07 Who should you contact about privacy concerns?

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