Reference

Legal Terms Before You Join

Clear legal terms help you decide before you open an account with bom777. We explain account eligibility, wallet records for DANA, OVO, GoPay and QRIS, cookie use, and…

Local-law accessAccount termsData requestsWallet records
bom777 Legal Terms Before You Join
CONTACT ROUTES

Reach Us About Legal Questions

Legal questions need a clear route, not a long wait. Our support desk handles account-term questions, wallet record checks, data correction requests, and access concerns every…

Live chat Open Help > Live Chat from your account between 09:00 and 01:00 WIB.
Email desk Send legal account requests to [email protected] with your registered mobile number, request type, and…
Account form Use Account > Legal Center > Request Change when you need a name spelling…
DATA CARE

How We Handle Legal Records

Your legal record is tied to account actions you can check. We store acceptance logs, wallet references, device session details, and support messages so we can handle disputes, access questions, and correction…

Acceptance logs

When you accept account terms, we store the version, timestamp, device type, and account ID. You can check the current text from Account > Legal Center before entering the lobby.

Cookie control

Cookies keep your session active, remember language choice, and protect login flow. You can clear browser cookies anytime, but we may ask you to sign in again after clearing them.

Wallet references

DANA, OVO, GoPay and QRIS entries are stored as payment references, amounts, status labels, and time records. These details help us answer wallet disputes without asking for your app password.

Security checks

Password changes, new device logins, and withdrawal requests may trigger a verification step. We compare account details, payment reference patterns, and recent sessions before changing legal account records.

Retention period

We keep legal and wallet records for as long as needed to handle account matters, payment disputes, tax or audit duties, and lawful requests. Older support chats may be archived with case numbers.

Change requests

If your name, email, or mobile number is wrong, contact us through Live Chat or Account > Legal Center. We may ask for a matching wallet reference before applying the change.

Legal Questions You May Ask

These answers cover the legal points you are most likely to check before opening or using an account. They focus on eligibility, account terms, payment records, data requests, cookies, and how to reach us if something in your legal profile needs correction.

Access depends on local law and is available only where local law permits. Before you join, confirm that using the lobby is allowed where you are and that you can accept our account terms.

Open Account > Legal Center after login to read the current terms and update date. If the text changes, we show the revised version before you continue using account features.

We keep payment reference, amount, status, timestamp, and account ID for DANA, OVO, GoPay and QRIS activity. We do not ask for your wallet PIN or app login password.

Use Account > Legal Center > Request Change or contact Live Chat from 09:00 to 01:00 WIB. Include your registered mobile number and the detail that needs correction.

Cookies help connect your browser session to login status, language choice, and security checks. Clearing them does not remove legal records, but you may need to sign in again.

Yes. Send the request through Live Chat or email [email protected] from your registered email. We may verify your mobile number and recent wallet reference before releasing account data.

Our support desk handles case intake first, including sessions tied to Live Football Odds, Aviator, Super Bingo, or Fish Hunter. If needed, the case is escalated with your account ID and timestamp.